Business & Operations Management
Business & Operations Management                 

In addition to Operations Management, Support and Service Consultancy, I can help develop businesses by offering services that focus on both personnel development as well as key business tasks/issues.

Problem Identification

Management issues are sometimes not so easy to see from within an organisation. Taking an objective view and using the experiences gained through many different industry sectors, I can provide a perspective that helps initiate change or provides a platform for management development.



Resource Scaling

Flexibility of the workforce against the demands of the business is a key economic driver, and a critical element to the success of any business. Shaping the size of departments to meet this demand is both stressful for employees as well as management.  Having had responsibility to both increase and downsize departments, I can provide an objective and impartial view which helps support staff and management alike, making the transition as smooth as possible.




Change Catalyst

Not everyone likes change, but in order for businesses to be successful, they need to change with market, client or stakeholder demands. My services can provide a fresh viewpoint to old problems, or a “get the ball rolling” approach to changes within the business, without the worry of engrained culture, morale or other business change inhibitors.




Services Growth Plan Presentation
Services Growth Plan Presentation.pdf
Adobe Acrobat document [2.5 MB]
Emergency Call Handling - Review
Operations Management - Call Handling.pd[...]
Adobe Acrobat document [783.5 KB]
Global Field Service Support
Global Field Service Support - Definitio[...]
Adobe Acrobat document [541.1 KB]
Management Report
Management Report - Cameron.pdf
Adobe Acrobat document [926.8 KB]
Russian Market Assessment - Services
Russia Market Assessment September 2014 [...]
Adobe Acrobat document [966.1 KB]
OMC Brochure
OMC Brochure.pdf
Adobe Acrobat document [2.4 MB]

Please call or email to discuss how I can help you develop your Business & Operational Infrastructures, Service & Support Capabilities or Engineering & Service Team Management.



+44 (0)7521 539063

Or use the contact form.


Please visit the Portfolio page for a sample view of recent work

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